Customer Testimonials

Google logo
Google Jan 24, 2025

I recently purchased a used vehicle from Allen Turner Genesis and I cannot recommend this dealership enough. The facility was super clean and comfortable and all of the staff was very welcoming and helpful. "Wild Bill" was an excellent salesman and did not pressure my wife and I at all during the buying process. He was very knowledgeable and upfront during the vehicle inspection and test drive. I would purchase from this dealership again.

Google logo
Google Jan 17, 2025

Staff was wonderful and very friendly. Our sales Consultant Bill Childers was wonderful. I recommend him for your car buying needs.

Google logo
Google Dec 22, 2024

Tia was absolutely amazing and made my process seamless and simple! 10/10 would recommend!!

Google logo
Google Dec 20, 2024

Great experience at Allen Turner Genesis. They made the buying process so easy and seamless. Lou did a great job of helping me find the correct color combination. I will gladly purchase another vehicle from them. A++

Google logo
Google Dec 14, 2024

Google logo
Google Dec 8, 2024

Lou was amazing, I highly recommend him for a new or used vehicle. He made us feel comfortable and did not pressure us to purchase. 10/10 again I highly recommend Lou along with this dealership.

Google logo
Google Dec 4, 2024

Had a great time working with Wild Bill! So helpful and easy to work with.

Google logo
Google Dec 3, 2024

Fantastic dealership. Absolutely SUPERB Sale-Associate. LOU RIOS was without a doubt one of the finest sales people we have ever encountered. Professional, courteous, knowledgeable and extremely helpful. After working 30+ years in the auto business, LOU is epitome of what I hoped every sales person I trained would turn out to be. 5 STAR Experience...WOULD HIGHLY RECOMMEND Allen Turner Genesis and wholeheartedly recommend MR LOU RIOS. Go see him!

Google logo
Google Nov 21, 2024

I just bought a pre-owned car from Allen Turner Genesis, and was thrilled with every part of the process. My salesperson Lou Rios was amazing--extremely knowledgeable about all the features on the car even though it wasn't a Genesis, friendly but professional, and no "high-pressure" sales vibe. Everyone I encountered was friendly and the whole team was very accommodating, working with me to make sure I was happy. Once I decided to buy the car, the paperwork was done quickly and smoothly at the agreed-upon price, with no attempts to upsell me or add any surprise fees. ...

Google logo
Google Nov 15, 2024

I could not be happier with Allen Turner Genesis. I originally bought my GV70 in Orlando and was nervous about moving and changing dealerships. I drive from Panama City Beach to Pensacola for this dealership who always provides the best customer service and understands that I have limited options in PCB.

Google logo
Google Nov 8, 2024

Denis was knowledgeable and gracious. Very helpful in working within our tight parameters. Management as well

Google logo
Google Nov 6, 2024

Mr. Childers was easy to work with. He made the process fast and easy!!

Google logo
Google Nov 5, 2024

Bill Childers was the best. Very confident, personal and knowledgeable. I will highly recommend him to any of my friends. I will buy a second car from him Thanks Bill.

DealerRater logo
DealerRater Oct 30, 2024

My wife & I took delivery of our new (2025) GV 80 2,5 T Genesis Prestige Monday and were most pleased with veteran carman Bill Childres patient, knowledgeable and informative presentation. The 2025 model is more advanced and perfected than the '24 and requires a tutorial to fully appreciate all the changes. Bill had previously taken me on a test drive and in twenty minutes with no hard sell, had convinced me this was the car for me. He patiently went through it all again with my wife. Allen Turner Genesis gave me a very fair value for my trade-in (a Genesis!) and every step ...

Read at DealerRater

Google logo
Google Oct 22, 2024

Denis was so incredibly helpful and friendly. He made this the most pleasant experience I have ever had at any dealership!

Google logo
Google Oct 20, 2024

Our recent purchase turned out to be a great experience. We worked with Bill Childers, who couldn't have been more helpful. We never felt any pressure from the dealership. Beautiful facility, great people!

Google logo
Google Oct 19, 2024

DealerRater logo
DealerRater Oct 15, 2024

Just bout a vehicle and can honestly say this was the best experience I’ve had at a dealer. Haley, Steven, and Maureen were very kind and at no point did I feel any pressure. Very laid back and hassle-free buying experience. Would not hesitate to come back again. Haley is awesome!!

Read at DealerRater

Google logo
Google Oct 15, 2024

Just bought a vehicle and can honestly say this was the best experience I’ve had at a dealer. Haley, Steven, and Maureen were very kind and at no point did I feel any pressure. Very laid back and hassle-free buying experience. Would not hesitate to come back again. Haley is awesome!!

Google logo
Google Oct 12, 2024

Yesterday I had the best experience at Allen Turner Genesis. It was my first time there. The facility is beautiful , everyone was so welcoming and kind. I worked with Justin Bondi in the service department and Bill Childers in sales. I also had the pleasure of meeting several others on the Genesis team. They were all informative and explained everything and answered all my questions. Bill worked hours with me to find exactly what I wanted. Tia explained every detail as well. I want to thank everyone that I had the pleasure of meeting yesterday! Again, what an amazing team ...

Google logo
Google Oct 11, 2024

Bought one of their preowned vehicles and traded in my old one. They were nothing but helpful throughout the entire process. Went through the process with one of their sales reps, Luca, who was extremely helpful and made sure to explain all of the options with me. Spoke with the sales manager, Steven, who made sure to explain all of the pricing. Overall they were very professional and transparent. The new building was beautiful as well!

Google logo
Google Oct 10, 2024

I had an excellent experience with Bill! The staff was friendly and knowledgeable. Highly recommend them for your next purchase!

Google logo
Google Oct 1, 2024

Just purchased a beautiful used Toyota from Allen Turner Genesis. Very friendly dealership. Brand new facility and strikingly nice on the inside. High end South Beach hotel meets brand new Starbucks. Everything is clean and tasteful and it made me immediately comfortable and at-home. Every employee I ran into seemed genuinely welcoming, happy and was extremely polite. My salesman, Bill, was very hospitable, cordial and energetic. While he was iformative and a great salesman he was also a very good listener and I did NOT feel uncountable or pressured AT ALL. Bill made sure to direct some of our discussion ...

Google logo
Google Sep 18, 2024

Google logo
Google Sep 18, 2024

Bill was awesome. Everyone was so kind and effective! Thank you all for everything !

Google logo
Google Sep 6, 2024

Love my Genesis - beautiful dealership, friendly & professional sales staff, and overall easy buying experience. Ask for Haley - she was great 😊

Google logo
Google Sep 1, 2024

Bought my 2nd G70 today!!! The staff was wonderful!! Big shout to my sales lady Lisa Lewis!! She was a pleasure to work with and very knowledgeable!! If you need a car please go see her!! Also thanks to Steven Metcalf!! He was great as well and made everything sweet and simple!!!

Google logo
Google Aug 30, 2024

I am extremely grateful for the opportunity to have worked with Denis. I traded in my beloved Honda Accord for a brand new Genesis, and I couldn't be happier with my experience. Denis showed incredible kindness, respect, and thoughtfulness throughout the car purchase process. If you're reading this review to gather information about the dealership, I highly recommend working with Denis.

Google logo
Google Aug 28, 2024

Excellent excellent excellent service. Clay was outstanding and made our experience easy and seamless in the purchase of our new GV70. Pedro, Maureen and the entire team were kind and considerate!

DealerRater logo
DealerRater Aug 26, 2024

Very well run dealership. From the sales staff to the finance manager. They were in tuned to our needs in a vehicle. And Luca was very knowledgeable on the features of the car we purchased. We're definitely gonna contact Luca first when it's time for another car purchase.

Read at DealerRater

Google logo
Google Aug 24, 2024

We are 100% pleased with Allen Turner Genesis! There is a laid back atmosphere that makes you very comfortable, but yet everyone is professional enough to handle things in a very proficient manner. We would definitely do business with Allen Turner again! Go ask for Denis “the Menace.” He will take good care of you.

Google logo
Google Aug 23, 2024

A few days ago, I left the dealership with a 2025 Genesis GV70 and I’m so happy with my car!! This car is a gift to myself for my college graduation in October, so I was super picky! I went to several dealerships but I had to come back to Genesis because the customer service was top-tier. I worked with Denis, he was very helpful, professional, patient, and friendly the entire time. He didn’t make me feel like a random number, or rushed me- he took time to walk me through everything and answered all my questions. I believe ...

Google logo
Google Aug 20, 2024

Phenomenal car buying experience with Clay…seriously ask for Clay Carson!! We were looking for a Navigator and there was a preowned Navigator on their lot. We also looked at the Genesis vehicles and seriously thought of purchasing a Genesis SUV but in the end remained with what we were accustomed to. The showroom and staff are superior to any other. I love that you can watch the service bays from the waiting area, the place smells fantastic, and let me just say the bathrooms are amazingly unique. Clay is a man of integrity and the other staff including Stephen, ...

Google logo
Google Aug 17, 2024

Denis was a pleasure to work with from start to finish. Friendly and well spoken about the car. He truly made the process so easy!!

Google logo
Google Aug 14, 2024

Buying from Allen Turner was such a pleasure. The manager and sales person Dennis couldn't have been more accommodating. The dealership is top of the line and definitely would be happy to buy from them again . Not to mention our beautiful Suv. I would definitely recommend anyone to use them . Very professional and did not feel rushed or pushed

Google logo
Google Aug 13, 2024

If you’re looking for honesty, integrity and a great attitude ask for Bill Childers at Allen Turner Genesis. I felt welcome and right at home. I walked away a very happy customer. Bill went above and beyond to get me into a vehicle I would love and I could afford. I could not be happier with my new GV70. Thank you for a wonderful experience

Google logo
Google Aug 8, 2024

Bill and the team at Allen Turner are great. One of the best car buying experiences I’ve been through. Love the car, love the dealership! Professional, courteous, helpful and very friendly! Thank you for everything.

Google logo
Google Jul 26, 2024

Luca & Bill are amazing people and make a great team! I'll definitely come see them for my next vehicle purchase.

Google logo
Google Jul 25, 2024

How amazing is the team at Allen Turner Genesis at 6000 Pensacola Blvd?  So Amazing that it wasn’t in my plans to buy a car that day. What was meant to be a drop-by and surprise a friend to say hello turned into a fantastic car-buying experience. Upon arrival, the lot was immaculate, and so were the smiles and greetings I received as a jovial young lady opened the door and welcomed me in. I’m from a place in South Louisiana where everyone who comes into your home is family; that is precisely how I felt when I walked ...

Google logo
Google Jul 24, 2024

I got my 2025 GV80 Couple and it is fantastic. Allen Turner's staff and facilities are world class. I always buy my cars here.

DealerRater logo
DealerRater Jul 23, 2024

Absolutely great working with Clay! Perfect experience all around! Never had any issues from start to finish!

Read at DealerRater

DealerRater logo
DealerRater Jul 23, 2024

Great service and very helpful. Clay was great, ask for him when you shop here.

Read at DealerRater

Google logo
Google Jul 21, 2024

Shopping at Allen Turner Genesis was an absolute pleasure and Bill and Luca are the best we have ever dealt with.

Google logo
Google Jul 21, 2024

Luca and Bill were wonderful in our car buying experience !!! I love my new G80!! Allen Turner Genesis is a phenomenal dealer!!! You will not be disappointed.

Google logo
Google Jul 18, 2024

Bill helped me pick out a vehicle knew every answer to any questions I asked about the car was extremely helpful in the entire process would 100% recommend to anyone looking for a wonderful luxury experience.

Google logo
Google Jul 14, 2024

Bill was amazing. The whole buying experience was fantastic, definitely my top buying experience I have ever had.

Google logo
Google Jul 9, 2024

Bill was wonderful. He spent all the time we needed to look at and test drive several vehicles as well as explaining how everything worked. He answered all of our questions in a friendly manner. No high pressure which is great. Paperwork handled in a timely manner and we are leaving with our new Genesis.

DealerRater logo
DealerRater Jul 6, 2024

We were impressed from the moment we walked into Allen Turner Genesis! Luca was outstanding and worked tirelessly to get us the car we wanted. Luca, Pedro, Tia, Maureen, and the rest of the Genesis team were fabulous to work with - they treated us like family, making sure we were taken care of every step along the way - from our first visit until we drove out of the delivery bay!

Read at DealerRater

DealerRater logo
DealerRater Jul 4, 2024

The very best service! Bob was a wonderful salesperson. The whole team from each dept was great!

Read at DealerRater

Google logo
Google Jul 4, 2024

Google logo
Google Jul 2, 2024

WooHoo, what a great car buying experience!!! The showroom is immaculate, modern, and comfortable.. The staff defines Southern hospitality. Our sales reps...Bill and Haley were great hosts, professional, and extremely knowledgeable about their products...Genesis automobiles. My wife purchased the 2024 GV70 Sport and we love it! Kudos to Bill, Haley, Stephen, Tia and the entire staff for a great experience!

DealerRater logo
DealerRater Jun 27, 2024

From the time I walked in that beautiful place I was impressed with the kindness.

Read at DealerRater

Google logo
Google Jun 23, 2024

Car buying made easy in a low stress environment. Thank you Bill for working hard to make the process smooth and to Pedro and Stephen for helping with all of the details. I highly recommend buying your next vehicle from the team at Allen Turner Genesis. You will be treated with honesty and integrity 100% Thank you guys for a great experience!

Google logo
Google Jun 22, 2024

Pedro, Steven, and Bill came in clutch with my sale of the Mini cooper countryman. Great deal and fixing all the blemishes I will definitely return to Allen Tuner Genisis Pensacola Florida #allenturneristhebest

Google logo
Google Jun 18, 2024

Excellent buying experience!

Google logo
Google Jun 16, 2024

My son and I had a great experience working with Bob at Alan Turner Genesis. Everything was very straightforward without any sort of pressure. Bob was extremely knowledgeable about all the features of the 2024 GV70 and he made sure that I was educated on all the additional advantages that come with being a Genesis car owner, especially their concierge service. Bob made sure to take the time to introduce me to Jay, one of the service advisors, and Pedro the sales manager. I also appreciated the streamlined finance process that Tia provided. The only hard part now is choosing sport ...

Google logo
Google Jun 16, 2024

We had the pleasure of meeting Bob Folker at the Genesis Dealership in Pensacola, FL a couple of days ago. We stopped by in order to learn more about the different SUVs they offered. From the moment we stepped out of our old vehicle right up to the moment we drove away in our new vehicle, we were treated with 5 star service from not only Bob himself but from everyone in that dealership. As prior business owners ourselves, we understand what excellence in customer service is supposed to be. This experience exceeded our expectations at every level. We would highly ...

Google logo
Google Jun 12, 2024

I found my used car that I have been looking for at Allen Turner Genesis this week. I was working with Bob Folker and I can say I would highly recommend contacting him if your in the market for a used or new car. Bob was a pleasure to work with without any kind of pressure sales tactics. He will go over and beyond what you would expect and takes care of you from the point of sale all the way through your financing options. He doesn't hand you off to a finance person that is going to try ...

DealerRater logo
DealerRater Jun 11, 2024

Bob Fowler was an outstanding salesperson that went out of his way to make my buying experience delightful with no pressure. He cared about what was important to me and explained every part of the purchase. I would highly recommend doing business with Bob and Allen Turner Genesis!

Read at DealerRater

Google logo
Google Jun 9, 2024

Come here, buy a car. Ask for Bill. You will be better for it.

Google logo
Google Jun 9, 2024

I recently bought a used 2023 Hyundai Tucson from Allen Turner Geneses in Pensacola for my teenage daughter, who is getting ready for college in Georgia. The car had 12k miles on it.  Laura Camberos was our sales lady. What I appreciated about Laura was the helpful and kind way she treated my daughter and wife without being pushy.  She was a true professional. A few weeks later, the primary monitor quit working, so I called the Hyundai dealership in Fort Walton near my home to fix the problem. After some issues getting the car fixed, I was most surprised to ...

Google logo
Google Jun 8, 2024

This dealership is easily the most incredible one I've ever been to, and that is all thanks to the outstanding employees they have! Genesis really makes you feel like family and shows true pride in their hospitality. Getting a new vehicle is never easy, but this company makes that process efficient, knowledgeable, and friendly! Just to name a few, Bob Folker, Maureen Littlefield, and Dylan Byrd truly made my experience memorable and took great care of me. Bob always went out of his way to make sure my vehicle and I were doing ok with follow up calls and ...

DealerRater logo
DealerRater Jun 8, 2024

I cannot recommend this dealership enough! Allen Turner Genesis goes above and beyond and their employees treat each customer like their own family. Some people in specific are Bob Folker and Maureen Littlefield that helps customers, and Dylan Byrd in the service department! Make sure to ask for them when you visit because they are extremely professional, accommodating, and will make sure you leave satisfied with great service. Not only that, they go out of their way to help if any problem occurs or if you are unsure of something with a deal or vehicle. Bob Folker is truly a ...

Read at DealerRater

DealerRater logo
DealerRater Jun 7, 2024

Allen Turner Genesis and Bob Folker were great in every way, very professional, but also personal. I highly recommend this dealership.

Read at DealerRater

DealerRater logo
DealerRater Jun 7, 2024

Bob was great! He made the process very easy and I never felt pressured. I would highly recommend Bob to all of my friends.

Read at DealerRater

Google logo
Google Jun 4, 2024

The entire experience was fantastic, Laura was very kind and thorough with the process!

Google logo
Google Jun 2, 2024

Great experience purchasing my car at Allen Turner Genesis and Bob Folker couldn't have been more professional and helpful in the process.

DealerRater logo
DealerRater Jun 2, 2024

Very helpful and professional in every way.....special thanks to Bob for explaining everything thoroughly for this ole guy.

Read at DealerRater

Google logo
Google Jun 1, 2024

I bought a new gv80 a couple of weeks ago and it had some overspray and a paint chip. My salesperson Leah was great in getting me in a loaner and then delivering my car to my house when it was finished. Leah knows everything there is to know about a Genesis and I highly recommend her to anyone shopping for a Genesis.

DealerRater logo
DealerRater May 30, 2024

Allen turner Genesis is a top class dealer. Bob our sales men was accommodating and worker with us to get us in the car we wanted. The dealer was great as well all the staff was nice and accommodating as well. We talked to Allen and he was awesome as well. Overall great experience at Genesis in Pensacola!

Read at DealerRater

Google logo
Google May 30, 2024

Allen Turner Genesis had great service and great amenities. My salesman Bob was very attentive and fast responses to any questions we had.Helped us get a great car Can’t recommend this dealer enough, and Bob, a great salesman

Google logo
Google May 30, 2024

Bill and the entire staff made purchasing my car super easy and stress free!! We highly recommend Allen Turner!!!

Google logo
Google May 28, 2024

What a wonderful dealership! Bill was a wonderful fullservice salesperson, Maureen was a pleasure to work with, and Jay was so incredibly friendly. We felt welcome from the minute we pulled on the lot until we left with our new 2025 GV80! We will recommend Allen Turner Genesis to everyone!!

Google logo
Google May 25, 2024

Great experience… professional service Bill was great to work with as was Steve

DealerRater logo
DealerRater May 25, 2024

I have bought dozens of vehicles in my lifetime and this was the easiest experience I have ever had. Bob was super friendly and helpful, as was everyone at the dealership. Walking into Allen Turner Genesis dealership you find the type of operation you would expect to find in a luxury dealership.

Read at DealerRater

Google logo
Google May 19, 2024

Mrs. Laura is so sweet and honest! I highly recommend her as sells woman, she made the experience very enjoyable.

DealerRater logo
DealerRater May 19, 2024

Bill was a pleasure doing business with. He made the process of purchasing our new vehicle very easy

Read at DealerRater

Google logo
Google May 11, 2024

Huge thanks to Mr. Bob and the whole team for being so welcoming and getting us out the door with our new car!

Google logo
Google May 11, 2024

I love this dealership and my salesman too he is absolutely awesome always makes it such a wonderful experience he is the best!!!

Google logo
Google May 11, 2024

I had the pleasure of working with Bob and it by far the easiest and stressless car buying experience I have ever had! He was so helpful and was able to answer all my questions and on top of that he was kind enough to stay late until everything was complete.

DealerRater logo
DealerRater May 10, 2024

This is our second time purchasing a GV80 and I absolutely love this vehicle and our experience with this dealership has been amazing definitely the best place to buy cannot say enough about them!!! Thanks soo much for everything 😍

Read at DealerRater

Google logo
Google May 10, 2024

Bob was Very polite and accommodating. Went out of his way to see that we were happy by staying late to secure our purchase. We drove the car home and he picked it up at my wifes work to have it detailed and fueled up to a full tank. We love our car, go see Bob

DealerRater logo
DealerRater May 9, 2024

I have bought a number of cars over the years and never had quite the exceptional experience I did with Bob and Allen Turner Genesis. The entire process was seamless,

Read at DealerRater

Google logo
Google May 6, 2024

Staff was excellent,friendly,Bill was very helpful

Google logo
Google May 5, 2024

The best experience ever at Allen Turner Genesis . Luca Silva made every part of the process seamless and he is such a kind man. There was never any pressure and we were comfortable with everything the whole time we were there. Everyone is extremely friendly there and made our experience wonderful. Highly recommend Allen Turner dealerships.

DealerRater logo
DealerRater May 5, 2024

From the moment we walked onto the lot it was the best experience we have had in purchasing a vehicle. Luca Silva greeted us and gave the best customer service throughout the process of test driving, negotiating a price, financing and filling out paperwork for the purchase. We did not feel pressured and were very comfortable throughout the entire time we were there. Everyone we came in contact with was extremely friendly and helpful. We highly recommend Allen Turner Genesis and would consider purchasing from there again.

Read at DealerRater

Google logo
Google May 4, 2024

Had a very good buying experience at Allan Turner Genesis. Our salesman, Bill Childers, spent extra time with us to ensure we saw the different options we were considering and was a pleasure to work with. Very happy with our new GV 80.

Google logo
Google May 4, 2024

Mr. Bob was a great person to sale me my car. He was honest and helped me get into the car that I wanted. I would recommend him to anyone!! Drove away a happy customer

Google logo
Google May 4, 2024

Mr. Bob was an honest salesman and did all he could to help us get a better deal. Ended up driving away happy.

Google logo
Google May 4, 2024

Had a good experience. Mr Bob helped make sure the whole process went smooth and got a deal. If you go here, see Mr Bob

Google logo
Google May 1, 2024

I had a great time buying my Genesis GV80 from Allen Turner Genesis. The staff was very friendly and helpful and my sales consultant, Bill Childers, was excellent. He helped my wife and I select the vehicle that fit our lifestyle and wallet. I recommend visiting Allen Turner Genesis for your next car purchase.

Google logo
Google Apr 30, 2024

Mr. Bill, Steven and staff were very helpful, kind and enlightening. Very patient with my family and I when we had questions. We left with a 2024 Genesis G80. Calling the car Black Beauty with a huge smile on our faces.

Google logo
Google Apr 28, 2024

We purchased a GV80 yesterday and worked with the most magnificent salesman, Robert Folker. He was absolutely awesome with his knowledge of the car, his patience and attention. I highly recommend looking him up if you are interested in purchasing a Genesis. Working through the details, he made me feel comfortable as he exemplified the same virtues as my bearded husband.

DealerRater logo
DealerRater Apr 27, 2024

Incredible customer service and knowledgeable. All of the staff was very proficient at their jobs.

Read at DealerRater

Google logo
Google Apr 27, 2024

I left the dealership with my car and a big smile, kudos to an exceptional team’s dedication and expertise. I highly recommend Bob Folker to anyone in search of a great car-buying experience! Enjoyed working with him, he was very professional and took care of all our questions/concerns.

Google logo
Google Apr 23, 2024

Amazing facility, you will be impressed. Very helpful and knowledgeable team. They go above and beyond to make sure you are taken care of. I highly recommend this dealership for both buying a car and service.

Google logo
Google Apr 23, 2024

Bob Folker did an amazing job. He was very thorough with details for our new purchase. Mr Allen Turner came out and thanked us. So glad we chose this dealership. A1 Service.

Google logo
Google Apr 20, 2024

Fantastic experience. My salesman was Bob Folker would highly recommend him. He was a great listener and understood my needs his manager. Pedro. Help me get through finance with no problems again wonderful experience at Allen Turner Genesis

DealerRater logo
DealerRater Apr 20, 2024

My salesman, Bob Folker was excellent caring and really took the time to understand my needs. His manager Pedro went above and beyond to ensure that I got through financing with no problems. This was a great experience. I would highly recommend the team of Bob and Pedro

Read at DealerRater

DealerRater logo
DealerRater Apr 14, 2024

After a week long of car shopping I finally found the one thanks to Bob and his team!

Read at DealerRater


Leave Us A Review