Customer Testimonials

Was in town for a few hours needed my oil change they set me up an appointment and got me in and out great customer service and very nice waiting area

I had a fantastic experience at the dealership. Jason was an amazing salesperson. He was so knowledgeable and picked the exact car for me after a short conversation. Hayley on the financial side was a so organized and kind. They both made the buying experience simple and fantastic! The dealership is beautiful.

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A newer dedicated Genesis dealer, easy in and out. Usually their new cars are pricier than other Genesis dealers. Additionally check out all Genesis dealers SERVICE reviews before buying a Genesis product?

A dedicated Genesis dealer, all newer equipment & facilty. That is the good. The bad is I have visited the service department at least 4 times with same issue past few weeks. My purchased new 2026 Genesis with 4,000 miles still has the same problem The power seat works occasionally. Most of the times I have visited the service department no one else is there for service. Regardless of that no one else is there they still go out of their way to send me off with excuses as not to repair the car. As a example of excuses such as we have ... Read More

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Google - Nov 2, 2026

A dedicated Genesis dealer, all newer equipment & facilty. That is the good. The bad is I have visited the service department at least 4 times with same issue past few weeks. My purchased new 2026 Genesis with 4,000 miles still has the same problem The power seat works occasionally. Most of the times I have visited the service department no one else is there for service. Regardless of that no one else is there they still go out of their way to send me off with excuses as not to repair the car. As a example of excuses such as we have no loaners, you need to make a appointment, we have limited mechanics do to lack of volume on and on. A example I brought the car in for 4th time with same problem they supposedly had fixed 3 visits ago, and it worked for 7-8 days I asked they document the issue as it is not working again at this moment and while I am there. They refused and explained to me to be sure when I come back next week when they will have a loaner available the issue is still there or they won't be able to repair it. I have had 3 Honda's, 1 Acura, 2 Infinities, 1 Lexus past 3 years most serviced at Pensacola dealers all within warranty as this Genesis, all were serviced promply, correctly without making numerous trips, appointments, attempts. Perhaps this is the reason Genesis is not selling many cars. "IT IS YOUR DEALERS" This is a Genesis dealers service department to avoid.

We had a wonderful experience at Allen Turner Genesis. Wild Bill was our amazing sales representative who was very informative and while he is an amazing sales representative he is not overly pushy which is a huge deal for me. We had the pleasure to meet Mr. Allen Turner himself and he was a pleasure to speak with as well. What a great team from the detailers to the owner.

Wild Bill is the best!! This Nurse is very please with his service!! He made sure all my little needs were paid attention to and end the end I have my dream car!! God Bless you Wild Bill and money man Jeremy you did your thANG!!!!!

Allen Turner Genesis treated me great and quickly got me up and running. They had great communication and the service was outstanding. I will for sure use them again in the future and I highly recommend them.

Spencer and everyone at at Allen Turner Genesis were a pleasure to work with. I bought a used 2025 Chevy Silverado from them that I found listed on their website. Even though I was purchasing remotely, they made the process very easy. Spencer sent me a walk-around video and quickly answered any and all questions that I had. He also coordinated with the transport company to make sure it was safely shipped to my location. I would "10 out of 10 recommend" buying a vehicle here based on my experience with them!

My husband was in search of an electric Genesis GV70 but the dealership didn't have it. But thanks to Pedro and Bill, one was found and brought to Pensacola!! Need I say more?? We had an outstanding experience and Bill was so personable, transparent and made the entire process smooth and stress-free!! Highly recommend this dealership for anyone looking for a top-tier experience. Shout out to David and Jeremy also!!

⭐⭐⭐⭐⭐ I had an excellent experience purchasing my Genesis GV70. From start to finish, the entire process was smooth, professional, and stress-free. The GV70 is an incredible vehicle—luxurious, comfortable, stylish, and packed with impressive features. You can really feel the quality and attention to detail throughout the vehicle. The purchasing experience was just as impressive. The team was friendly, knowledgeable, and made sure all my questions were answered without making me feel pressured. I’m extremely happy with my purchase and would definitely recommend Bill Childers, Allen Turner Genesis and the GV70 to anyone looking for a premium SUV. Absolutely ... Read More

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Google - Sep 29, 2026

⭐⭐⭐⭐⭐ I had an excellent experience purchasing my Genesis GV70. From start to finish, the entire process was smooth, professional, and stress-free. The GV70 is an incredible vehicle—luxurious, comfortable, stylish, and packed with impressive features. You can really feel the quality and attention to detail throughout the vehicle. The purchasing experience was just as impressive. The team was friendly, knowledgeable, and made sure all my questions were answered without making me feel pressured. I’m extremely happy with my purchase and would definitely recommend Bill Childers, Allen Turner Genesis and the GV70 to anyone looking for a premium SUV. Absolutely thrilled with my new vehicle!

Friendly and helpful team!

Even though they couldnt get me a loaner the associates are very nice and kind. Facility is top-notch and always clean! Thank you guys for taking care of my car

We purchased a new Genesis with Bill as our outstanding salesman. A very smooth transaction in a beautiful environment. Highly recommend.

I give them 3 stars only because they were nice I went in to buy a car called ahead car there. Advertised for 24374 on facebook. Called asked if the price was negotiable said yes a little bit which was good I would have paid 24374. But I said id like to know what I can get the car for. Keep in mind its also listed for 25,138 dealer fees included on autotrader. The sales manager added doc fees and other fees for a total over 26000.00. Im sorry but to me that is very dishonest. If someone is not honest up front you dont ... Read More

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Google - Sep 15, 2026

I give them 3 stars only because they were nice I went in to buy a car called ahead car there. Advertised for 24374 on facebook. Called asked if the price was negotiable said yes a little bit which was good I would have paid 24374. But I said id like to know what I can get the car for. Keep in mind its also listed for 25,138 dealer fees included on autotrader. The sales manager added doc fees and other fees for a total over 26000.00. Im sorry but to me that is very dishonest. If someone is not honest up front you dont ever get my business. What a scam.

This was the best car buying experience I’ve had. Thank you Anne and Allen Turner!

I had a really great experience at Allen Turner Genesis. I purchased a pre-owned vehicle and honestly would not hesitate to do business with them again. Spencer did an excellent job working to get me the best deal possible and went well above and beyond what was expected of him. He was professional, helpful, and genuinely willing to put in the effort to make everything work. The entire team was willing to work with me and the banks to find an agreement that worked for everyone. I really appreciate the time and effort they put into making the buying experience ... Read More

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Google - Sep 9, 2026

I had a really great experience at Allen Turner Genesis. I purchased a pre-owned vehicle and honestly would not hesitate to do business with them again. Spencer did an excellent job working to get me the best deal possible and went well above and beyond what was expected of him. He was professional, helpful, and genuinely willing to put in the effort to make everything work. The entire team was willing to work with me and the banks to find an agreement that worked for everyone. I really appreciate the time and effort they put into making the buying experience a great one. I would definitely recommend Allen Turner Genesis to anyone looking for a vehicle.

Spencer at Allen Turner Genesis made buying my 2016 Audi A6 Premium Quattro a genuinely good experience. He let me drive it as long as I wanted so I could actually feel the car instead of rushing me through a lap around the block. We financed it with $0 down and he helped lock in a low rate without the usual dealership runaround. On top of that, he even grabbed me a BLT at O’Reilly’s Pub downtown when we were over that way. Professional, easy to work with, and not pushy. If you’re shopping used at Allen Turner Genesis, ... Read More

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Google - Sep 9, 2026

Spencer at Allen Turner Genesis made buying my 2016 Audi A6 Premium Quattro a genuinely good experience. He let me drive it as long as I wanted so I could actually feel the car instead of rushing me through a lap around the block. We financed it with $0 down and he helped lock in a low rate without the usual dealership runaround. On top of that, he even grabbed me a BLT at O’Reilly’s Pub downtown when we were over that way. Professional, easy to work with, and not pushy. If you’re shopping used at Allen Turner Genesis, ask for Spencer.

Jason did a great job of explaining different trim levels and bringing our color choices out for comparison. Pedro was easy to work with on finalizing the deal, and Jeremy made the paperwork flow smoothly. We are very happy with our 2026 GV70, and we highly recommend Allen Turner Genesis.

Had my GV70 in for service today. Totally great experience. Jay Bondi did a fine job getting me in and out and the servive was done in an exceptional manner. The cleanest service department I have ever seen.

We recently worked with Spencer at Allen Turner Genesis to purchase a GV80. We spent several hours with Spencer, test driving at least four different vehicles, changing our minds all while Spencer was right there patiently and happily grabbing keys and walking us thoroughly through EVERY vehicle we asked about. When it came time to decide, he helped us with all of the cars’ details and we were able to narrow down to that one perfect vehicle for us. That’s where Hayley, Jeremy and Pedro came in to make the rest of the purchasing process pleasant and seamless. We ... Read More

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Google - Aug 27, 2026

We recently worked with Spencer at Allen Turner Genesis to purchase a GV80. We spent several hours with Spencer, test driving at least four different vehicles, changing our minds all while Spencer was right there patiently and happily grabbing keys and walking us thoroughly through EVERY vehicle we asked about. When it came time to decide, he helped us with all of the cars’ details and we were able to narrow down to that one perfect vehicle for us. That’s where Hayley, Jeremy and Pedro came in to make the rest of the purchasing process pleasant and seamless. We appreciated their friendliness and helpfulness and they worked very hard to make us feel great about our deal. It surely was so much better than typical car purchases with no behind-your-back haggling or fearing getting taken advantage of. Everyone in the dealership was transparent with the prices, deals, and costs. Spencer was not only my salesperson, but also my representative moving forward, dealing with maintenance and other questions about our vehicle. We are very happy with that because he is so personable and knowledgeable about these vehicles. Thank you Spencer and Allen Turner Genesis for making the car buying experience what it should be.

Bill was great! Very great dealership

Courteous, friendly staff. Reasonably priced vehicles.

I called this dealership because my Genesis was losing power on the highway. Their service department yelled at me for it. August 1, 2026. Traveling from out of state, my Electrified GV70 started intermittently dropping into reduced power with no warning — a genuine hazard at interstate speed. I called service and asked for one thing: a visual inspection by an EV-trained tech before I got back on the road. The woman who answered was hostile from the first minute. She raised her voice at me. She cut off my description of the fault to ask, sarcastically, whether the receptionist had transferred me ... Read More

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Google - Aug 2, 2026

I called this dealership because my Genesis was losing power on the highway. Their service department yelled at me for it. August 1, 2026. Traveling from out of state, my Electrified GV70 started intermittently dropping into reduced power with no warning — a genuine hazard at interstate speed. I called service and asked for one thing: a visual inspection by an EV-trained tech before I got back on the road. The woman who answered was hostile from the first minute. She raised her voice at me. She cut off my description of the fault to ask, sarcastically, whether the receptionist had transferred me to her “to set an appointment or what.” She never asked what the car was doing. Never asked if it was safe to keep driving. Never asked if it needed to be seen that day. This was not a scheduling dispute. Someone reported a vehicle losing power on the highway and got annoyance in return. Genesis sells hospitality — it is the whole reason anyone pays over the identical Hyundai. This store is coasting on a reputation it has not earned. If you are shopping Genesis, know that any dealer looks fine when the car is new. This is what they are like when you actually need something.

The best car buying experience I’ve had in a long time!

The sales team here is very professional and friendly. We came for my sister’s car but she wasn’t sure she wanted a genesis at first however the sales team’s polite and friendly attitude really helped convince her she wanted to get the car here. Since then though she had gotten some attitude and very unprofessional behavior with the service team since getting her car so beware. Hopefully it was a fluke and maybe that person was just having a bad day, but we will see next time.

Bill was amazing on accommodating all of our needs. We were in and out in 20 minutes with my dream vehicle. We could not have done it without him. I plan on doing all my future business with Bill. Thank you again for your patience and hospitality!!!

Recently had a great experience purchasing a vehicle from Allen Turner Genesis and wanted to give kudos to Spencer C. and Bill C. for the great service and attentiveness to my needs. I had limited time to come look at a vehicle but Spencer went out of his way to bring the vehicle to this location from the Crestview location and have it available when I wanted to come take a look at it. When I was finally able to make it in, Spencer was assisting another customer so Bill C. stepped in to help set me up with a ... Read More

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Google - Jun 29, 2026

Recently had a great experience purchasing a vehicle from Allen Turner Genesis and wanted to give kudos to Spencer C. and Bill C. for the great service and attentiveness to my needs. I had limited time to come look at a vehicle but Spencer went out of his way to bring the vehicle to this location from the Crestview location and have it available when I wanted to come take a look at it. When I was finally able to make it in, Spencer was assisting another customer so Bill C. stepped in to help set me up with a test drive and walked me through the process. The whole team was great and even stayed late to make sure my needs were met and the process could be completed without multiple follow up trips. Spencer, Bill and the whole team made this the easiest vehicle purchase I have ever made. I have already recommended Allen Turner Genesis to others who are looking to make a vehicle purchase and will continue to do so in the future. Great, hospitable, and professional team that make a sometimes stressful event like buying a car, a smooth and pleasant process. Absolutely recommend Allen Turner Genesis 10/10!

We had an outstanding car-buying experience at Allen Turner Genesis! Spencer was a wonderful sales associate—knowledgeable, patient, and genuinely interested in helping us find the right vehicle without making us feel pressured. What really stood out was how relaxed and straightforward the entire process was. There were no high-pressure sales tactics or multiple people coming in to push us into making a deal. We appreciated being given the time and space to make our decision. Hailey, who handled our financing, made that part of the process smooth and easy to understand. Pedro, the General Manager, was also wonderful to ... Read More

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Google - Jun 27, 2026

We had an outstanding car-buying experience at Allen Turner Genesis! Spencer was a wonderful sales associate—knowledgeable, patient, and genuinely interested in helping us find the right vehicle without making us feel pressured. What really stood out was how relaxed and straightforward the entire process was. There were no high-pressure sales tactics or multiple people coming in to push us into making a deal. We appreciated being given the time and space to make our decision. Hailey, who handled our financing, made that part of the process smooth and easy to understand. Pedro, the General Manager, was also wonderful to work with. They were professional, approachable, and treated us with respect throughout the entire experience. Everyone we worked with at Allen Turner Genesis made the process comfortable, transparent, and enjoyable. If you're looking for a dealership that truly values its customers and provides a stress-free car-buying experience, we highly recommend working with Spencer, Hailey, and Pedro!

Bought my 3rd G70. And once again. Excellent service. The staff is amazing. Big shout out to my girl Haley and Luca!!! They make the car buying experience so simple and effortlessly.

⭐⭐⭐⭐⭐ I can’t say enough about the stress-free experience I had at Allen Turner Genesis in Pensacola, thanks to my salesperson, Jason, and Sales Manager, Pedro. Jason was knowledgeable, patient, and focused on helping me find the right vehicle. I purchased a Genesis GV70, and he made sure I understood every detail and felt confident in my decision. Pedro was professional and transparent, ensuring I was satisfied with every aspect of the purchase. Together, they made the process smooth and enjoyable. I never felt pressured and appreciated how they listened to my concerns and treated me with respect. Luca was ... Read More

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Google - Jun 23, 2026

⭐⭐⭐⭐⭐ I can’t say enough about the stress-free experience I had at Allen Turner Genesis in Pensacola, thanks to my salesperson, Jason, and Sales Manager, Pedro. Jason was knowledgeable, patient, and focused on helping me find the right vehicle. I purchased a Genesis GV70, and he made sure I understood every detail and felt confident in my decision. Pedro was professional and transparent, ensuring I was satisfied with every aspect of the purchase. Together, they made the process smooth and enjoyable. I never felt pressured and appreciated how they listened to my concerns and treated me with respect. Luca was also helpful, though he was off the day I completed the purchase. This was one of the best car-buying experiences I’ve had. I highly recommend Allen Turner Genesis, especially Jason, Luca, and Pedro, for their exceptional customer service. I can definitely see myself coming back ⭐️⭐️⭐️⭐️⭐️

10/10 customer service. Anne was so helpful with helping me pick out my dream car! She walked me through the entire process & truly made this experience 1000000x easier! Thank you so much!

A BIG shout out to Bill Childers, aka Wild Bill for the most pleasant car buying experience at Allen Turner Genesis ever! Bill’s persistence in finding me a car and professionalism is amazing. I had been looking for a while to replace my car and as luck would have it, Bill found me just what I needed. I am ever so thankful and grateful! Also, a BIG thank you to Pedro DelValle, and Haley Johnson for their hard work, as well!

I visited Turner Genesis in Pensacola and Bill was the first salesman to approach us. He was very friendly and showed us around the lot, explaining the inventory they had at the time. He answered all our questions without hesitation. I highly recommend buying from him; he’s the best. I visited Turner Genesis in Pensacola and Bill was the first salesman to approach us. He was very friendly and showed us around the lot, explaining the inventory they had at the time. He answered all our questions without hesitation. I highly recommend buying from him; he’s the best.

We have been buying cars for 60 years. Our recent experience at Allan Turner Genesis was outstanding in every aspect. We especially commend Bill Childers for his knowledge and expertise.

Great dealership. Clean with attentive associates ready to help. Haley, Trevor, and Pedro are very good at giving space, not pushing, but being available when needed.

Went to dealership to look at the Genesis GV70. I had done lots of research on the vehicle and dealership prior to going there. I was greeted by Luca. He was very good in answering all my questions and very patient with me. I was expecting hard pressure to buy but he wasn’t anything like that. We talked at great length. I asked with to provide numbers for the vehicle as well as my trade. He came back with a very good offer and explained in detail. I was very pleased with all the people there as well as ... Read More

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Google - Jun 12, 2026

Went to dealership to look at the Genesis GV70. I had done lots of research on the vehicle and dealership prior to going there. I was greeted by Luca. He was very good in answering all my questions and very patient with me. I was expecting hard pressure to buy but he wasn’t anything like that. We talked at great length. I asked with to provide numbers for the vehicle as well as my trade. He came back with a very good offer and explained in detail. I was very pleased with all the people there as well as the deal. I highly recommend Allen Turner Genesis. If you are interested in a Genesis go see Luca. He’s awesome.

The dealership itself is beautiful and welcoming. I found the car I was looking for, and Anne was incredibly friendly and patient while answering all of my questions, as this was my first time purchasing a car. She was very communicative throughout the process and even called the next morning to check in and make sure everything was going well. Everyone I interacted with was kind and helpful, which made the entire experience feel easy and comfortable.

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My husband and I recently purchased a 2023 Honda Passport EX-L from Allen Turner Genesis, and we had a great experience working with Bill. We originally found the vehicle online at a lower price than what was listed on the dealership’s website. After discussing it with Bill, the dealership honored the lower advertised price, which we greatly appreciated and felt demonstrated honesty and integrity. Bill was kind, professional, and helpful throughout the entire process. One thing we especially appreciated was that he gave us plenty of space to privately discuss the purchase without any pressure or hovering. That was refreshing ... Read More

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Google - Jun 10, 2026

My husband and I recently purchased a 2023 Honda Passport EX-L from Allen Turner Genesis, and we had a great experience working with Bill. We originally found the vehicle online at a lower price than what was listed on the dealership’s website. After discussing it with Bill, the dealership honored the lower advertised price, which we greatly appreciated and felt demonstrated honesty and integrity. Bill was kind, professional, and helpful throughout the entire process. One thing we especially appreciated was that he gave us plenty of space to privately discuss the purchase without any pressure or hovering. That was refreshing compared to many other dealerships we visited during our search. He also allowed us an extended test drive on multiple roads and highways so we could evaluate the vehicle at different speeds and thoroughly inspect it on our own. We would also like to thank Pedro and Maureen for their time and effort in helping make the purchase process smooth and enjoyable. Overall, we had a very positive buying experience and would recommend Allen Turner Genesis to others. We hope the same level of customer service continues when it comes time for maintenance and service in the future.

Allen Tuner Genesis is a very clean and well kept place just a wonderful experience every time we good in to have our Genesis serviced. Friendly service tech and sales representatives it’s just a wonderful experience ever.

I bought my 2026 Gv70sport prestige a couple weeks ago at Allen Turner and was beyond impressed with my experience . I had the Best sales lady Maureen who is the best sales person I’ve ever had the pleasure of of dealing with. This was my second Genesis vehicle and will always be use her and this dealership. She was incredibly helpful and especially to a guy like me being from out of state. I’ve told all my grand clients from Pensacola about how beautiful the dealership is and my new friend Maureen who will make anyone buying a ... Read More

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Google - May 26, 2026

I bought my 2026 Gv70sport prestige a couple weeks ago at Allen Turner and was beyond impressed with my experience . I had the Best sales lady Maureen who is the best sales person I’ve ever had the pleasure of of dealing with. This was my second Genesis vehicle and will always be use her and this dealership. She was incredibly helpful and especially to a guy like me being from out of state. I’ve told all my grand clients from Pensacola about how beautiful the dealership is and my new friend Maureen who will make anyone buying a Genesis at Allen Turner a great experience!!

Made my first big girl purchase with allen turner genesis recently! They were so helpful all the way through the whole process, I was very nervous at first but they made it seamless & helped me feel comfortable and safe. There were a couple people who helped I cant remember their names but special shout out to Jason for being the main guy who hooked me up! I recommend this place to anyone! Tell em I sent ya, ask for Jason 😀

Unlike many other Dealerships Allen Turner Genesis employees, especially Trevor Carmack, provided a kind, pleasant and professional environment through the entire experience of purchasing our 2024 Cadillac and I feel obligated to express my appreciation to management and others for the kind and caring atmosphere your employees share at Allen Turner Genesis.

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I drove from Atlanta to get my dream truck/suv. Bill and Pedro are the absolute best!!!!! I would highly recommend this office. They treated me and my mom with such respect, honesty as well made us feel like family. They didn’t pressure us like most dealers do. If I could rate my service it would 20/10. Thanks so much!

The customer service that I received was outstanding. My questions were answered with good understanding even if I had to ask a second time😉.Our salesman went above and beyond to assist us. We are proud to be a part of The Allen Tuner Genesis family.

Everything was professional.

Great salesperson, customer service, etc!

My husband and I had a great car buying experience with Anne and Trevor at Allen Turner Genesis in Pensacola. They made it so simple and easy to get exactly what we were looking for. Their sales manager Haley was fantastic also! Great team at Allen Turner Genesis. We would absolutely be return customers in the future. Thanks again!

I wanted to sincerely thank you and your team for making my car-buying experience such a great one. I came in knowing exactly which car I wanted, and you made sure I was able to get it without any hassle. Your professionalism, efficiency, and attention to detail really stood out, and I truly appreciate how smoothly everything went from start to finish. It made the entire process easy and enjoyable. I’m grateful for the time and effort you and your team put in to make it happen. I’ll definitely be recommending you to others. Thank you again for ... Read More

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Google - Apr 18, 2026

I wanted to sincerely thank you and your team for making my car-buying experience such a great one. I came in knowing exactly which car I wanted, and you made sure I was able to get it without any hassle. Your professionalism, efficiency, and attention to detail really stood out, and I truly appreciate how smoothly everything went from start to finish. It made the entire process easy and enjoyable. I’m grateful for the time and effort you and your team put in to make it happen. I’ll definitely be recommending you to others. Thank you again for helping me drive away in the car I’ve been wanting!

There’s a distinct difference between purchasing a vehicle and experiencing true service—and Allen Turner Genesis understands that at the highest level. ✨ From the beginning, Maureen Littlefield carried herself with a quiet confidence and sincerity that immediately set the tone. She was attentive without being intrusive, informative without overwhelming, and above all—honest. Every question was met with clarity, and every step felt aligned with my best interest, not a sales agenda. She gave me space to make the right decision, while remaining fully present and supportive throughout the entire process. 🤍 Pedro ensured the experience remained seamless, professional, and ... Read More

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Google - Apr 14, 2026

There’s a distinct difference between purchasing a vehicle and experiencing true service—and Allen Turner Genesis understands that at the highest level. ✨ From the beginning, Maureen Littlefield carried herself with a quiet confidence and sincerity that immediately set the tone. She was attentive without being intrusive, informative without overwhelming, and above all—honest. Every question was met with clarity, and every step felt aligned with my best interest, not a sales agenda. She gave me space to make the right decision, while remaining fully present and supportive throughout the entire process. 🤍 Pedro ensured the experience remained seamless, professional, and genuinely welcoming. There was a noticeable absence of pressure—replaced instead with respect, efficiency, and a level of care that made the entire process feel refined rather than transactional. 🤝 When it came time for finalization, Tia Lewis was exceptional. Patient, knowledgeable, and incredibly thorough—she guided each document with precision, ensuring everything was clearly understood, properly verified, and handled with intention. What is typically the most stressful part of the process felt seamless and well-executed. 📄✨ There’s integrity behind the numbers and intention behind the experience. You leave feeling confident in your investment, proud of your decision, and unexpectedly—grateful for the people who helped you get there. That’s not something you can manufacture. It’s something that’s built. 💫 What truly sets this dealership apart is this: they don’t just compete on price—they elevate the entire experience. Yes, you leave feeling confident that you secured an excellent deal, but more importantly, you leave feeling respected, understood, and valued. ✔️ This is the kind of place that builds real relationships—not transactions. The kind that makes you miss the communication once the process is over. The kind that makes you proud to drive away in your dream car… and honestly, makes you want to leave their logo on it. 🚘 And that, in itself, says everything. 🤍

Wish I could give ten stars. The employees, the service and the place itself, is just outstanding. It is a pleasure doing business with Allen Turner Genesis.

Great experience with Jason Smallen at Allen Turner Genesis! Easy to work with, efficient, and no pressure. Thanks to Haley as well highly recommend!

Have used this dealer several times for service. Excellent work and communication. Service Advisor was Jay and he was extremely knowledgeable and joy to work with!

Thank you Jason Smallen for the excellent and very quick service you provided today. I absolutely love my Genesis and we will be back in the future!

I had an outstanding experience with Maureen at Allen Turner Genesis. No pressure, no theatrics — just honest numbers and clear communication. She made the whole process comfortable and stress-free, and I love the car. If you want someone professional and transparent, ask for Maureen. She represents this dealership very well.

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This is the third Genesis I have purchased from Allen Turner Genesis! I think that says it ALL.

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We had a pleasurable experience working with Bill and Pedro! Bill was very knowledgeable and professional when working with us to get the right car-and we love the GV80. The showroom is fabulous and everything was first class, especially the people.

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This is a great dealership to work with. Everyone we spoke with was professional, very responsive and not driven to make a sale. Maureen and Jason were both very helpful. We're looking forward to many years of service and association.

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Exceptional sales and service! One of the best experiences my wife and I have had at a dealership. Everyone we encountered was friendly and eager to assist us. Pedro, Bill and Tia we awesome to work with. This will be a go to place for future car purchases.

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I would give ten stars if I could. Aside from the fact that the showroom is fabulous, so are the people. I was immediately greeted upon arrival by Pedro Del Valle who introduced me to Jason Smallen my salesman. Jason took wonderful care of me, and made sure I was getting everything I wanted in a vehicle. He also made certain I was comfortable with my car as there was a substantial learning curve on my end with the technology. I have zero complaints, everyone I met couldn’t have been nicer, and all were very professional. I would one ... Read More

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DealerRater - Dec 31, 2025

I would give ten stars if I could. Aside from the fact that the showroom is fabulous, so are the people. I was immediately greeted upon arrival by Pedro Del Valle who introduced me to Jason Smallen my salesman. Jason took wonderful care of me, and made sure I was getting everything I wanted in a vehicle. He also made certain I was comfortable with my car as there was a substantial learning curve on my end with the technology. I have zero complaints, everyone I met couldn’t have been nicer, and all were very professional. I would one hundred percent recommend Allen Turner Genesis to anyone looking to purchase. .

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We have always dreaded car shopping in person but at some point you just have to step foot on a lot to see the car in person and put hands on before a purchase. After hours of online research we made the trip to Allen Turner Genesis in Pensacola and it changed our minds about in person car shopping. From the minute we showed up and were greeted by Caleb the experience was truly pleasant. Caleb greeted us and actually listened to us and addressed all of our wants and concerns. He was never about “pushing” for the sale but ... Read More

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DealerRater - Dec 31, 2025

We have always dreaded car shopping in person but at some point you just have to step foot on a lot to see the car in person and put hands on before a purchase. After hours of online research we made the trip to Allen Turner Genesis in Pensacola and it changed our minds about in person car shopping. From the minute we showed up and were greeted by Caleb the experience was truly pleasant. Caleb greeted us and actually listened to us and addressed all of our wants and concerns. He was never about “pushing” for the sale but all about making sure all of our questions were answered and providing valuable information. We pretty much guided the entire interaction and left that day to digest all of the info and make sure this was the right car for us. Since we live an hour away we called back later in the week to start the process. We traveled back to the dealership the next weekend and quickly completed the paperwork that was prepared before our arrival and drove out very happy customers. Our minds have been changed about in person car shopping and the bar has been set very high. Thank you Caleb and the entire Allen Turner Genesis team.

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We just purchased the GV70 and can not be more thrilled. Maureen was a sales person and she made the experience a breeze. I dreaded shopping for a new car but she took care of us every step of the way. The dealership is top notch and everyone there is so pleasant. If your in the market for a new vehicle, I would definitely go to Allen Turner.

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Great first experience, Caleb and Luka were amazing, great service and everything, was totally a blessing

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Dealership top notch for viewership, cleanliness and style. All personnel were very friendly and helpful and worked with me all the way through the process.

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We got the G90 bug. Contacted Allen Turner Genesis and in no time wound up owning one. Thanks to Bill Childers, Pedro and the team. One of the best car buying experiences we've had.

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We had been in the market for a new vehicle for a couple months and done homework, watched videos and gone into a couple of dealerships including Allen Turner of Pensacola. The level of professionalism from this organization was amazing! We had just stopped in to kick the tires on a contender vehicle and because of the staff, the inventory and the an our sales associate Caleb Osborne we walked away in a new Allen Turner Genesis! Caleb we had meet previously and he stayed in touch (not the annoying I need to make a sale tomorrow way) and addressed ... Read More

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DealerRater - Nov 23, 2025

We had been in the market for a new vehicle for a couple months and done homework, watched videos and gone into a couple of dealerships including Allen Turner of Pensacola. The level of professionalism from this organization was amazing! We had just stopped in to kick the tires on a contender vehicle and because of the staff, the inventory and the an our sales associate Caleb Osborne we walked away in a new Allen Turner Genesis! Caleb we had meet previously and he stayed in touch (not the annoying I need to make a sale tomorrow way) and addressed our concerns! When we stopped back by again randomly, it was as if we stopped by his house, welcoming and he knew his product. So I would definatively choose Allen Turner again! This process was both amazing and dare I say a pleasurable experience buying a new vehicle through Allen Turner Genesis!

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I had the pleasure of turning a visit to test drive a GV80 into an experience where I left with a brand new GV80 and traded in a beautiful but older G80 Ultimate. It would not have happened without the support and professional salesmanship of Bill Childers and Pedro Del Valle. I was going to buy at some point but their fairness and willingness to satisfy my expectations and make the process seemless made it all possible. I will continue to do future business with this team as I love the Genesis brand and was overly impressed by the facility ... Read More

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DealerRater - Nov 19, 2025

I had the pleasure of turning a visit to test drive a GV80 into an experience where I left with a brand new GV80 and traded in a beautiful but older G80 Ultimate. It would not have happened without the support and professional salesmanship of Bill Childers and Pedro Del Valle. I was going to buy at some point but their fairness and willingness to satisfy my expectations and make the process seemless made it all possible. I will continue to do future business with this team as I love the Genesis brand and was overly impressed by the facility and team within. I will be sharing this experience with anyone willing to get a beautiful Genesis as their next vehicle.

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My salesman Caleb was was awesome and helpful and patient with us .I love my new vehicle

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Wild Bill and Mr Valle were excellent. Made everything a wonderful experience. Will come back for next purchase

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We really enjoyed our experience with Allen Turner Genesis. Maureen was the best Salesperson and made us feel very comfortable. No pressure and no hard sales for extras after we decided to purchase. We highly recommend Allen Turner Genesis.

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Great experience. Luca was an awesome salesman and treated us great. Tia was awesome and helped us with the paperwork.

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The dealership was very professional and did not try to push us into the purchase. Luca, our sales associate was very low key and knowledgeable about the vehicle. He helped us set up the Genesis app on our phones and volunteered to assist us if we ever had any questions about the vehicle.

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Wild Bill gets 10 stars out of 5. He was exellent. he made everything so easy. Great experience.

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I just want say Luca and the whole Allen turner team are amazing people. And so helpful. I recommend yall get cars from them. Thanks guys!!!

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Luka, Pedro, and Tia were awesome! The process was fast and efficient. Top notch place and people to do business with!

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One of the best experiences for a new car purchase I've ever had. Carrie is a star.

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A-class operation. Enjoyed working on my purchase with “Wild Bill”. Easy and user-friendly at every step. Would highly recommend!

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Allen Turner exceeded our expectations and salesmanship. I was impressed with Lisa and her knowledge of the vehicle. All the staff were very outgoing and friendly. This was the best car buying experience I have had in 70 years of buying cars. Lisa was so great with all my questions.

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Had an EXCEPTIONAL experience from greetings to shopping with highly professional sales TEAM" without "pressure tactics" to final delivery out the door. For real, I'd recommend visiting Allen Turner dealership for family experience!! AWESOME👌🏽.

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Allen Turner exceeded my expectations in both pricing honesty and salesmanship. I found the vehicle online at a reasonable price but after clicking the instant price button it drop to a really great price. After verifying with the salesperson, I was informed it was a mistake but they would honor it. Wow! Caleb, my salesman, was very professional, non-aggressive, and personable. He ensured that the whole process was completed stress free and efficiently. He even followed up the next week to ensure I was still happy. Thanks Caleb!

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I can't say enough about my friendly, enthusiastic, and insightful discussions with Chance May. When I walked in, I thought that I wanted a 4 cylinder GV70. Working with Chance (and Pedro), I realized that I would be much happier with the silky smooth 6 cyl 3.5T. Love it! The car is more computer than anything Karl Benz or Henry Ford would recognize. Chance patiently guided me through the new "operating system," if I may call it that, because the instruction manual is almost overwhelming. Also, Tia was wonderful helping me with the finance and legal matters. I highly ... Read More

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DealerRater - Sep 24, 2025

I can't say enough about my friendly, enthusiastic, and insightful discussions with Chance May. When I walked in, I thought that I wanted a 4 cylinder GV70. Working with Chance (and Pedro), I realized that I would be much happier with the silky smooth 6 cyl 3.5T. Love it! The car is more computer than anything Karl Benz or Henry Ford would recognize. Chance patiently guided me through the new "operating system," if I may call it that, because the instruction manual is almost overwhelming. Also, Tia was wonderful helping me with the finance and legal matters. I highly commend Chance the Allen Turner dealership to anyone seeking a luxury vehicle.

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All of the staff, from the service manager to the sales manager, were very friendly and accomodating . Bill Childers, our sales consultant, was extremely professional and knowledgeable about the features and ownership benefits of the GV80. We especially appreciated his thoroughness and patience in explaining the technology features of the car. We would definitely buy from this dealership again!

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Luca was great! Answered all questions. Was great throughout the entire process. Luca is still answering my questions!

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This was the best experience that I have had with a car dealership. Everyone from the General Manager to the finance department gave us service that was over the top. Our salesperson, Wild Bill Childers made the experience delightful as he treated us just like friends. He was knowledgeable about the vehicles and easy to work with when making a deal. Although I plan to drive this vehicle for a very long time I will definitely come back here again.

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Juan and Caleb did a great job finding my gv70 that I wanted. Highly recommend

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Our salesman, Bill, did an excellent job in the entire purchase process from start to finish. He was professional, personable, and extremely knowledgeable on all features of the vehicles. Allen Turner has been servicing our vehicles for over seven years in a timely and professional manner.

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Luca, my salesman, was very knowledgeable and helpful from beginning to end. I couldn’t be more pleased with my purchase and experience!

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We will definitely recommend Allen Turner to our family and friends. Thanks to Luca for his pleasant personality and willingness to answer all our questions.

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My salesman Bill was superior in his knowledge of the vehicle and assisted me in all aspects of the buying process. Quick to respond to any questions and ensured everything was in order for the purchase.

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Luca made my buying experience quick and transparent. Very professional and easy to work with. Prices were fair and the r customer service was great. The free coffee, snacks and drinks were a nice touch. Defiantly give this dealership a shot and ask for Luca.

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From start to finish, the Allen Turner Genesis team was terrific! Especially Luca! Buying a car can be a very intimidating process, but he answered every question I had and didn’t make me feel pressured. Amazing experience!

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Luca was amazing! I told him what I was looking for, what I wanted my payment to be, and he made it happen! If you are looking for a vehicle, new or used, Luca is your guy!

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The best experience we’ve ever had buying a car. Chance answered every question and we never felt pressured. Everyone there was friendly and attentive. I would highly recommend Allen Turner Genesis and salesman Chance May.

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Purchased a new 2025 GV80 from Allen Turner Genesis today. Their entire team and staff are top notch. No sales pressure at all. We traded in a 2026 and they gave us a great deal for our trade and new purchase. Bill, Haley, Tia and Perdo were all outstanding, super helpful and made the entire process easy as pie. If you are looking to buy a new or used car, come see the staff at Allen Turner Genesis. If you are considering buying a new car and have not test driven a Genesis, you don't know what you are missing. Go ... Read More

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DealerRater - Jun 14, 2025

Purchased a new 2025 GV80 from Allen Turner Genesis today. Their entire team and staff are top notch. No sales pressure at all. We traded in a 2026 and they gave us a great deal for our trade and new purchase. Bill, Haley, Tia and Perdo were all outstanding, super helpful and made the entire process easy as pie. If you are looking to buy a new or used car, come see the staff at Allen Turner Genesis. If you are considering buying a new car and have not test driven a Genesis, you don't know what you are missing. Go see Allen Turner Genesis, they will take very good care of you.

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Beautiful dealership, everyone goes out of their way to make you feel comfortable! I felt very at ease working with Bill and Pedro. They were sincere and direct in all of our conversations. The dealership has a very welcoming atmosphere.

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Great dealership and great salesmen. Was taken care of by Chance May and he made sure to find us a car that was in the price range we were looking for

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Great dealership, fantastic customer service. We traded in 2 cars and before we could tell them what we wanted for our trade in, they beat our price. Sale persons Lisa and Haley were really great to work with, very knowledgeable and no sales pressure at all. This dealership is top notch and once you buy from them, you really are part of the Allen Turner family. Highly recommend Allen Turner Genesis.

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Good service, good interactions, I will come back for anything I need in the future.

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Short: If you want to know what buying a vehicle should feel like, go to Allen Turner Genesis and ask for Bill or Luca. This car buying experience is truly unparalleled, and the staff at Allen Turner Genesis gives 'your favorite neighbor' vibes, rather than the typical transactional feel of other dealerships. Long: I drove an hour this morning to look at a used Hyundai Santa Fe for my wife. I was greeted by Bill, who helped me throughout most of the deal. Even though I was looking at a vehicle that was a 5th of the price of several ... Read More

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DealerRater - May 13, 2025

Short: If you want to know what buying a vehicle should feel like, go to Allen Turner Genesis and ask for Bill or Luca. This car buying experience is truly unparalleled, and the staff at Allen Turner Genesis gives 'your favorite neighbor' vibes, rather than the typical transactional feel of other dealerships. Long: I drove an hour this morning to look at a used Hyundai Santa Fe for my wife. I was greeted by Bill, who helped me throughout most of the deal. Even though I was looking at a vehicle that was a 5th of the price of several of the vehicles they had in the showroom, Bill gave me the (as I call it) millionaire treatment. Bill, another salesman, Luca, (who had to step in for a time for Bill due to a prior commitment) and the sales manager who wrote the deal were incredibly respectful, personable, very reasonable, and were never dismissal of my requests or concerns. Shout out to Tia in finance as well; she was fantastic! Those qualities are rare to find in the car business. Even though the constraints of my deal (mostly due to my trade-in and my strict budget) made for a difficult than average deal to put together, I drove away in our new to us Santa Fe with a deal that I feel great about, in less than half a day. Every part of this experience far exceeded my expectations. I don't know what they put in the coffee over there, but based on other customer reviews, I would say the kind of treatment I received happens on the regular at Allen Turner Genesis. I hope the next time I'm looking for a vehicle, Bill and the crew at Allen Turner Genesis will have what I'm looking for again. I would certainly love to do business with them a second time!

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