Customer Testimonials
The best selection I’ve found of Genesis vehicles and a staff that was friendly and helpful making this car purchase painless. In and out within just a few hours with a beautiful new vehicle and great experience.
Short:
If you want to know what buying a vehicle should feel like, go to Allen Turner Genesis and ask for Bill or Luca.
This car buying experience is truly unparalleled, and the staff at Allen Turner Genesis gives 'your favorite neighbor' vibes, rather than the typical transactional feel of other dealerships.
Long:
I drove an hour this morning to look at a used Hyundai Santa Fe for my wife. I was greeted by Bill, who helped me throughout most of the deal. Even though I was looking at a vehicle that was a 5th of the price of several ... Read More DealerRater - May 13, 2025
Short:
If you want to know what buying a vehicle should feel like, go to Allen Turner Genesis and ask for Bill or Luca.
This car buying experience is truly unparalleled, and the staff at Allen Turner Genesis gives 'your favorite neighbor' vibes, rather than the typical transactional feel of other dealerships.
Long:
I drove an hour this morning to look at a used Hyundai Santa Fe for my wife. I was greeted by Bill, who helped me throughout most of the deal. Even though I was looking at a vehicle that was a 5th of the price of several ... Read More Google - May 13, 2025
The Genesis deal ship was first class. Bill Childers was so accommodating to work with, he made everything so easy. Everyone in this dealership was a pleasure!
We had a great experience at Allen Turner Genesis and love our new vehicle. Bill did a great job and took care of everything we needed. He knew we had time constraints so he had everything ready before we arrived. We highly recommend Allen Turner Genesis and be sure to ask for Bill Childers.
The Genesis dealership has a friendly, welcoming atmosphere . Visitors are greeted by professionals with a smile and a hello. The building itself is modern yet comfortable. There’s plenty of space to sit and visit. There’s an amenities area with well stocked and maintained food and beverages and a television for your enjoyment. Lisa Lewis was my Sales Rep… she treated me like a friend or family member. She was very knowledgeable about the vehicle and took the time to explain everything thoroughly to me. Lisa went the extra mile in taking care of my needs
Got a great deal on a new Genesis. Shane Hardy was our salesman. He was very knowledgeable and extremely helpful.
Shane and Haley were both so attentive and really took the time to sit down and explain all my questions throughout the process. Such a pleasant and smooth experience !
Lisa was awesome very informative on all the features I will definitely be back thank you Lisa for your time
The dealership is beautiful and welcoming. Enjoyed the experience. Shane and Pedro worked miracles for us and we truly appreciate the effort made on our behalf.
Bill was helpful and personable. We didn’t expect to actually make a purchase, but we loved the car and the dealership made it a very pleasant experience at a very reasonable price. Highly recommend.
Bill and Steven were very helpful and seemed to truly value me as a potential buyer. While I did not end up buying a vehicle at this time, I will definitely be going back when the time is right. I visited several other dealerships during the “shopping” process, and none made me feel as valued as Genesis.
Absolutely enjoyed my buying experience. My salesman, Shane, was amazing and attentive to my wants in a new vehicle. His customer service was outstanding!!
Upscale Genesis service by Allen Turner Genesis!
Shane worked hard to make the best deal happen for me. Amazing dude.
Lisa was amazing to work with! She was very knowledgeable and made the buying process incredibly smooth.
Helped with all my set ups. Shane Hardy was a joy to work with. Very accommodating. Great job!!
I can't sing enough praises about Shane at Allen Turner Genesis. He greeted me with a big, warm smile, & a friendly demeanor. After telling him what I was looking for, he put his time and effort into making it possible for me to get the kind of car I wanted, without any pressure at all. Shane gave me a personalized, wonderful, & stress-free experience. The whole team at Allen Turner Genesis treats you with respect & kindness, whether you are buying a pre-owned $5,000 car, or a new car. I love my pre-owned car & couldn't be happier, ... Read More Google - Apr 14, 2025
Lisa, Tia, and Steven stayed late on a Saturday night to help us and they made our purchase a wonderful experience! I would give each of them more stars if possible. I highly recommend this beautiful dealership and these fantastic people!!! Thank you so much!!
Shane Hardy is a very down to earth guy, great all around person. Great salesman!!!
The lasy that helped Lisa Lewis was knoweledgeable and most helpful.
A great experience working with Luca at Allen Turner Genesis. Everyone I came in contact with was helpful and took the time working with me. Shane was great too working with me when Luca was unavailable. Luca was a factor in my purchase from Allen Turner! Best customer service and easy purchase from all involved with the sale.
If you're in the market for a Genesis or a used car I highly encourage you to make Allen Turner Genesis your #1 stop and if you do I promise it will then be your only stop. From start to finish and all aspects of my car buying experience I was treated with the utmost respect and courtesy. Lisa Lewis was my sales staff professional and I would highly recommend her to anyone looking, she was very friendly, professional, and a treat to deal with. The dealership itself is very clean, modern, and comfortable. A truly first class car buying ... Read More Google - Apr 7, 2025
I had an absolutely wonderful car buying experience at Allen Turner Genesis purchasing my new G70 and Lisa Lewis was a pleasure to deal with and I could not recommend them enough! The entire car buying experience was smooth, professional, and top notch. From the dealership to the staff everything was first class all the way!
Went yesterday and talked with Bill and with Pedro and at first it was to be $2000 down for a 2021 Hyundai Tucson but they both went above and beyond and got my down payment to $1000 and my wife and I are very happy with our new car. We will be getting more vehicles through this dealership in the future. Again thank you very much for doing what yall did for us
Great experience with Shane! He was so helpful through the whole process! Highly recommend Shane and Allen Turner Genesis.
Great people! Takes there time with you and tries to understand what you want.
Me and my husband bought a GV 80 from Shane Hardy today at Allen, Turner Genesis and Shane Hardy and the whole team was very helpful and they helped us pick the car that we wanted and we are very happy and pleased with the service thank you to all that helped
Excellent service. Shane Hardy was courteous and helpful.
Very helpful and patient
If you're ever looking to buy a car there, ask for Lisa Lewis. She’s incredibly pleasant, not pushy, and highly knowledgeable about what she does. Without a doubt, she’s the best salesperson there!
Rarely take to doing a ton of Reviews unless warranted. 5 years history with 4 different Genesis dealers (addicted to Genesis), and hands down the best in class dealership! Props to the senior leadership....now my 2nd Genesis from Allen Turner Genesis.... That her it right every time. Just traded for a '25 Coupe. Much credit and Thanks to Shane in sales! Maureen, Haley, Bryan in service....too many to praise. But just a terrific experience...when buying a car can be exhausting. Just the opposite here! Nice work y'all, and thank you!
Shane provided outstanding help in my purchase of a GV80. He answered all my questions and went out of his way to help me find a car. The experience was great.
Service was excellent and on time. The charges were excessive for fixing my air conditioner. What I considered warranty but stated were not covered.
The sales team and manager at Allen Turner Genesis provided exceptional assistance after I encountered a negative experience with the service department. They quickly located a new vehicle that met my expectations, ensuring the entire process was smooth and efficient. Their professionalism and friendly demeanor made all the difference. I highly recommend buying a car at Allen Turner Genesis.
I recently had the pleasure of purchasing a vehicle from Allen Turner Genesis, and I couldn't be more thrilled with the experience. My salesman, Shane Hardy was outstanding throughout the entire process. He truly listened to my needs and worked diligently to find the perfect vehicle for my little girl and me. Shane made what could have been a stressful decision incredibly smooth and enjoyable. Thanks to his knowledge and dedication, we found a dependable car that will keep my family safe and comfortable. I’m so grateful for Shane's hard work and the excellent service from Allen ... Read More Google - Mar 9, 2025
Wonderful dealership. I Love my new GV70! Shane Hardy by far made this one of best car buying experiences I have ever had! Shane was extremely friendly, professional and answered my many questions. Shane made this purchase so easy. Highly recommend! Thanks so much to the entire Allen Turner/Genesis team.
Upon arrival, I was greeted by Shane with a friendly face and a nice big smile. This was my first time buying a car and he made sure that the process was as smooth as possible. He answered every question that I had and made sure to educate me on the things that I didn’t think of asking. He also made sure to get me in and out of the dealership in a timely manner, even with my it being on a Friday and the last day of the month. If you’re looking to buy a car, I 10/10 ... Read More Google - Mar 7, 2025
Awesome experience today at Allen Turner Genesis. From the time I arrived I was greeted by several employees and shown around the facility. The car I was interested had already been pulled and ready for the test drive. Great people-great product-great service. Will definitely buy from again. My salesman “Shane Hardy” was very attentive and polite. Thanks Allen Turner Genesis!!!!!
This is a beautiful showroom with great looking vehicles and friendly, helpful and well-trained staff. My car buying experience was easy, fast and satisfying…and I love my new car!
Awesome
Recently purchased a new GV80 from Shane at Allen Turner Genesis. Hands down the best experience we have had purchasing a car. Highly recommend Shane and the Allen Turner team - 5 Star dealership!
The best car buying experience we’ve ever had at a dealership, bar none! You won’t find a harder working and more professional salesman than Kevin (Shane) Hardy. He took the time to explain the difference between models and trim packages, and made sure to match the perfect vehicle with what my wife wanted. Like the rest of the sales team, Shane wants all customers to be completely satisfied with their experience and will do whatever he can to make it right! Thanks again Shane, Steven, Tia and the rest of the crew. Absolutely first class all the way!
Just bought a 2020 Camaro 2SS from here and it was by far one of the best, easiest processes I have ever had. "Wild Bill" was super helpful, knowledgeable and transparent about everything. Highly Recommend everyone here!
I recently purchased a used vehicle from Allen Turner Genesis and I cannot recommend this dealership enough. The facility was super clean and comfortable and all of the staff was very welcoming and helpful. "Wild Bill" was an excellent salesman and did not pressure my wife and I at all during the buying process. He was very knowledgeable and upfront during the vehicle inspection and test drive. I would purchase from this dealership again.
Staff was wonderful and very friendly. Our sales Consultant Bill Childers was wonderful. I recommend him for your car buying needs.
Tia was absolutely amazing and made my process seamless and simple! 10/10 would recommend!!
Great experience at Allen Turner Genesis. They made the buying process so easy and seamless. Lou did a great job of helping me find the correct color combination. I will gladly purchase another vehicle from them. A++
Lou was amazing, I highly recommend him for a new or used vehicle. He made us feel comfortable and did not pressure us to purchase. 10/10 again I highly recommend Lou along with this dealership.
Had a great time working with Wild Bill! So helpful and easy to work with.
Fantastic dealership. Absolutely SUPERB Sale-Associate. LOU RIOS was without a doubt one of the finest sales people we have ever encountered. Professional, courteous, knowledgeable and extremely helpful. After working 30+ years in the auto business, LOU is epitome of what I hoped every sales person I trained would turn out to be. 5 STAR Experience...WOULD HIGHLY RECOMMEND Allen Turner Genesis and wholeheartedly recommend MR LOU RIOS. Go see him!
I just bought a pre-owned car from Allen Turner Genesis, and was thrilled with every part of the process. My salesperson Lou Rios was amazing--extremely knowledgeable about all the features on the car even though it wasn't a Genesis, friendly but professional, and no "high-pressure" sales vibe. Everyone I encountered was friendly and the whole team was very accommodating, working with me to make sure I was happy. Once I decided to buy the car, the paperwork was done quickly and smoothly at the agreed-upon price, with no attempts to upsell me or add any surprise fees. ... Read More Google - Nov 21, 2024
I could not be happier with Allen Turner Genesis. I originally bought my GV70 in Orlando and was nervous about moving and changing dealerships. I drive from Panama City Beach to Pensacola for this dealership who always provides the best customer service and understands that I have limited options in PCB.
Denis was knowledgeable and gracious. Very helpful in working within our tight parameters. Management as well
Mr. Childers was easy to work with. He made the process fast and easy!!
Bill Childers was the best. Very confident, personal and knowledgeable. I will highly recommend him to any of my friends. I will buy a second car from him Thanks Bill.
My wife & I took delivery of our new (2025) GV 80 2,5 T Genesis Prestige Monday and were most pleased with veteran carman Bill Childres patient, knowledgeable and informative presentation. The 2025 model is more advanced and perfected than the '24 and requires a tutorial to fully appreciate all the changes. Bill had previously taken me on a test drive and in twenty minutes with no hard sell, had convinced me this was the car for me. He patiently went through it all again with my wife. Allen Turner Genesis gave me a very fair value for my trade-in (a Genesis!) and every step ... Read More DealerRater - Oct 30, 2024
Denis was so incredibly helpful and friendly. He made this the most pleasant experience I have ever had at any dealership!
Our recent purchase turned out to be a great experience. We worked with Bill Childers, who couldn't have been more helpful. We never felt any pressure from the dealership. Beautiful facility, great people!
Just bout a vehicle and can honestly say this was the best experience I’ve had at a dealer. Haley, Steven, and Maureen were very kind and at no point did I feel any pressure. Very laid back and hassle-free buying experience. Would not hesitate to come back again. Haley is awesome!!
Just bought a vehicle and can honestly say this was the best experience I’ve had at a dealer. Haley, Steven, and Maureen were very kind and at no point did I feel any pressure. Very laid back and hassle-free buying experience. Would not hesitate to come back again. Haley is awesome!!
Yesterday I had the best experience at Allen Turner Genesis. It was my first time there. The facility is beautiful , everyone was so welcoming and kind. I worked with Justin Bondi in the service department and Bill Childers in sales. I also had the pleasure of meeting several others on the Genesis team. They were all informative and explained everything and answered all my questions. Bill worked hours with me to find exactly what I wanted. Tia explained every detail as well. I want to thank everyone that I had the pleasure of meeting yesterday! Again, what an amazing team ... Read More Google - Oct 12, 2024
Bought one of their preowned vehicles and traded in my old one. They were nothing but helpful throughout the entire process. Went through the process with one of their sales reps, Luca, who was extremely helpful and made sure to explain all of the options with me. Spoke with the sales manager, Steven, who made sure to explain all of the pricing. Overall they were very professional and transparent. The new building was beautiful as well!
I had an excellent experience with Bill! The staff was friendly and knowledgeable. Highly recommend them for your next purchase!
Just purchased a beautiful used Toyota from Allen Turner Genesis. Very friendly dealership. Brand new facility and strikingly nice on the inside. High end South Beach hotel meets brand new Starbucks. Everything is clean and tasteful and it made me immediately comfortable and at-home. Every employee I ran into seemed genuinely welcoming, happy and was extremely polite.
My salesman, Bill, was very hospitable, cordial and energetic. While he was iformative and a great salesman he was also a very good listener and I did NOT feel uncountable or pressured AT ALL. Bill made sure to direct some of our discussion ... Read More Google - Oct 1, 2024
Bill was awesome. Everyone was so kind and effective! Thank you all for everything !
Love my Genesis - beautiful dealership, friendly & professional sales staff, and overall easy buying experience. Ask for Haley - she was great 😊
Bought my 2nd G70 today!!! The staff was wonderful!! Big shout to my sales lady Lisa Lewis!! She was a pleasure to work with and very knowledgeable!! If you need a car please go see her!! Also thanks to Steven Metcalf!! He was great as well and made everything sweet and simple!!!
I am extremely grateful for the opportunity to have worked with Denis. I traded in my beloved Honda Accord for a brand new Genesis, and I couldn't be happier with my experience. Denis showed incredible kindness, respect, and thoughtfulness throughout the car purchase process. If you're reading this review to gather information about the dealership, I highly recommend working with Denis.
Excellent excellent excellent service. Clay was outstanding and made our experience easy and seamless in the purchase of our new GV70. Pedro, Maureen and the entire team were kind and considerate!
Very well run dealership. From the sales staff to the finance manager. They were in tuned to our needs in a vehicle. And Luca was very knowledgeable on the features of the car we purchased. We're definitely gonna contact Luca first when it's time for another car purchase.
We are 100% pleased with Allen Turner Genesis! There is a laid back atmosphere that makes you very comfortable, but yet everyone is professional enough to handle things in a very proficient manner. We would definitely do business with Allen Turner again! Go ask for Denis “the Menace.” He will take good care of you.
A few days ago, I left the dealership with a 2025 Genesis GV70 and I’m so happy with my car!! This car is a gift to myself for my college graduation in October, so I was super picky! I went to several dealerships but I had to come back to Genesis because the customer service was top-tier. I worked with Denis, he was very helpful, professional, patient, and friendly the entire time. He didn’t make me feel like a random number, or rushed me- he took time to walk me through everything and answered all my questions. I believe ... Read More Google - Aug 23, 2024
Phenomenal car buying experience with Clay…seriously ask for Clay Carson!! We were looking for a Navigator and there was a preowned Navigator on their lot. We also looked at the Genesis vehicles and seriously thought of purchasing a Genesis SUV but in the end remained with what we were accustomed to. The showroom and staff are superior to any other. I love that you can watch the service bays from the waiting area, the place smells fantastic, and let me just say the bathrooms are amazingly unique. Clay is a man of integrity and the other staff including Stephen, ... Read More Google - Aug 20, 2024
Denis was a pleasure to work with from start to finish. Friendly and well spoken about the car. He truly made the process so easy!!
Buying from Allen Turner was such a pleasure. The manager and sales person Dennis couldn't have been more accommodating. The dealership is top of the line and definitely would be happy to buy from them again . Not to mention our beautiful Suv. I would definitely recommend anyone to use them . Very professional and did not feel rushed or pushed
If you’re looking for honesty, integrity and a great attitude ask for Bill Childers at Allen Turner Genesis. I felt welcome and right at home. I walked away a very happy customer. Bill went above and beyond to get me into a vehicle I would love and I could afford. I could not be happier with my new GV70. Thank you for a wonderful experience
Bill and the team at Allen Turner are great. One of the best car buying experiences I’ve been through. Love the car, love the dealership! Professional, courteous, helpful and very friendly! Thank you for everything.
Luca & Bill are amazing people and make a great team! I'll definitely come see them for my next vehicle purchase.
How amazing is the team at Allen Turner Genesis at 6000 Pensacola Blvd? So Amazing that it wasn’t in my plans to buy a car that day. What was meant to be a drop-by and surprise a friend to say hello turned into a fantastic car-buying experience. Upon arrival, the lot was immaculate, and so were the smiles and greetings I received as a jovial young lady opened the door and welcomed me in. I’m from a place in South Louisiana where everyone who comes into your home is family; that is precisely how I felt when I walked ... Read More Google - Jul 25, 2024
I got my 2025 GV80 Couple and it is fantastic. Allen Turner's staff and facilities are world class. I always buy my cars here.
Absolutely great working with Clay! Perfect experience all around! Never had any issues from start to finish!
Great service and very helpful. Clay was great, ask for him when you shop here.
Shopping at Allen Turner Genesis was an absolute pleasure and Bill and Luca are the best we have ever dealt with.
Luca and Bill were wonderful in our car buying experience !!! I love my new G80!! Allen Turner Genesis is a phenomenal dealer!!! You will not be disappointed.
Bill helped me pick out a vehicle knew every answer to any questions I asked about the car was extremely helpful in the entire process would 100% recommend to anyone looking for a wonderful luxury experience.
Bill was amazing. The whole buying experience was fantastic, definitely my top buying experience I have ever had.
Bill was wonderful. He spent all the time we needed to look at and test drive several vehicles as well as explaining how everything worked. He answered all of our questions in a friendly manner. No high pressure which is great. Paperwork handled in a timely manner and we are leaving with our new Genesis.
We were impressed from the moment we walked into Allen Turner Genesis! Luca was outstanding and worked tirelessly to get us the car we wanted. Luca, Pedro, Tia, Maureen, and the rest of the Genesis team were fabulous to work with - they treated us like family, making sure we were taken care of every step along the way - from our first visit until we drove out of the delivery bay!
The very best service! Bob was a wonderful salesperson. The whole team from each dept was great!
WooHoo, what a great car buying experience!!! The showroom is immaculate, modern, and comfortable.. The staff defines Southern hospitality. Our sales reps...Bill and Haley were great hosts, professional, and extremely knowledgeable about their products...Genesis automobiles. My wife purchased the 2024 GV70 Sport and we love it! Kudos to Bill, Haley, Stephen, Tia and the entire staff for a great experience!
From the time I walked in that beautiful place I was impressed with the kindness.
Car buying made easy in a low stress environment. Thank you Bill for working hard to make the process smooth and to Pedro and Stephen for helping with all of the details. I highly recommend buying your next vehicle from the team at Allen Turner Genesis. You will be treated with honesty and integrity 100% Thank you guys for a great experience!
Pedro, Steven, and Bill came in clutch with my sale of the Mini cooper countryman. Great deal and fixing all the blemishes I will definitely return to Allen Tuner Genisis Pensacola Florida #allenturneristhebest
Excellent buying experience!